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- Response times may be longer than usual. Instead of waiting for a reply, you can always refer to Our Documentation by clicking on the Help Button located on the bottom right of this page.
- sResponse times may be longer than usual due to New Divi Update. Thanks for your understanding!
Common Issues you might be facing & how to quickly solve them!
Image Carousel Image Size Issue after WP 6.7 Update.
This seems to be coming from the WordPress 6.7 as seen on https://core.trac.wordpress.org/ticket/62413
Currently, there isn't much we can do other than offer a temporary solution to address this issue. We believe that WordPress is actively investigating the matter, as it has impacted millions of sites.
Add this CSS under Dashboard -> Divi -> Theme Options:
.dsm_image_carousel .dsm_image_carousel_container .swiper-slide img {
display: block;
width: 100%;
}
Content showing correctly in Divi Builder but not on frontend.
This issue is typically related to caching, whether it's due to your caching plugin or the performance settings in Divi.
Follow our guide, where we share helpful tips to resolve any problems with modules not functioning correctly on the frontend. https://docs.divisupreme.com/faqs/fixing-common-issues-while-using-divi-supreme
Also, follow this guide to properly clear your WP/Browser cache: https://docs.divisupreme.com/faqs/how-to-solve-common-issues-caused-by-cache
